RETURNS POLICY

United Kingdom

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a free 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Returns from the Republic of Ireland are subject to a £3.99 fee, converted to your local currency.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Returns from the Netherlands are subject to a £3.99 fee, converted to your local currency.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Returns from France are subject to a £3.99 fee, converted to your local currency.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Returns from Spain are subject to a £4.99 fee, converted to your local currency.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Returns from Germany are subject to a £3.99 fee, converted to your local currency.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Returns from Spain are subject to a £4.99 fee, converted to your local currency.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Returns from USA are subject to a £9.99 fee, converted to your local currency.

Please note, we are currently unable to offer exchanges.

Thanks for shopping at Montirex. Not entirely satisfied with your purchase? No problem, we’ll sort it out. Items purchased from www.montirex.com have a 30 day returns policy from the delivery date. All returned items must be unworn in the original packaging with tags still attached. Any items that do not meet the criteria will not be refunded.

Customers returning items internationally will be subject to a £9.99 fee, localised to their currency based on location.

Please note, we are currently unable to offer exchanges.

Returns Process

Start Return

01. CREATE YOUR RETURN ONLINE

Select the Return button and follow the steps in our returns portal to generate your return.

02. PACK YOUR RETURN

Pack the item(s) you wish to return securely. We recommend reusing the original packaging your order arrived in where possible.

03. PRINT & ATTACH YOUR LABEL

Download and print the return shipping label provided at the end of the process. Attach the label securely to your parcel, making sure any old shipping labels are completely covered.

04. DROP OFF YOUR PARCEL

Take your parcel to your chosen drop-off location. Once your return is received and processed, you’ll receive updates on the status of your return and refund via email.

STILL NEED HELP? CONTACT US

EMAIL

EMAIL

Email us anytime, and we'll get back to you as soon as we can.